1. Consent-First Consumer Connections
Every inquiry in our network is captured with express consent. We record the exact consent language shown to the user, a timestamp, the source page, and the form configuration so consent is auditable by partners and regulators.
Consent records are retained for the period required by applicable law.
2. TCPA & Messaging
Our messaging follows TCPA, CTIA Messaging Principles & Best Practices, and carrier (10DLC) requirements: clear opt-in language, honored opt-out (STOP), HELP responses, quiet-hours and frequency controls, and suppression of unsubscribed contacts across all brands.
Mobile opt-in data and SMS consent are never sold or shared with third parties for their marketing.
3. 10DLC Registration
Our SMS programs are registered with The Campaign Registry (TCR) per carrier requirements. Brand and campaign vetting information, sample messages, and opt-in language are reviewed before campaigns go live.
4. Email (CAN-SPAM)
Marketing email includes a clear sender identification, a working unsubscribe mechanism, and our physical postal address. Unsubscribes are honored across brands.
5. State Privacy Laws (CCPA / CPRA and beyond)
We honor consumer rights under applicable state privacy laws — including the right to know, delete, correct, and opt out of "sale" or "sharing" of personal information.
We do not sell SMS opt-in data. We honor Global Privacy Control (GPC) signals where required by law.
6. GDPR Posture
For customers and end users in the EU/EEA and UK, we offer a Data Processing Addendum, rely on Standard Contractual Clauses for international transfers where required, and assist customers with data-subject requests.
7. Operational Controls
Role-based access with a separate user-roles table and row-level security in the database. Audit logs of administrative actions (consent edits, role changes, policy publishes).
Data-deletion request flow and SMS suppression list management built into the platform.
8. Questions & Compliance Package
Compliance inquiries and requests for our current compliance package: legal@risenresults.ai.